Senate File 452 - Introduced SENATE FILE BY COMMITTEE ON HUMAN RESOURCES (SUCCESSOR TO SSB 1253) A BILL FOR 1 An Act relating to Medicaid program transformation and 2 oversight. 3 BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF IOWA: TLSB 2591SV (3) 86 pf/nh PAG LIN 1 1 Section 1. NEW SECTION. 249A.9 Medicaid transformation and 1 2 oversight commission == findings, goals, and intent. 1 3 1. The general assembly finds that state Medicaid program 1 4 initiatives have consistently advanced the goals of a health 1 5 care delivery system that improves population health, enhances 1 6 the experiences and outcomes of patients, reduces the costs of 1 7 care, and integrates and coordinates services and supports to 1 8 address social determinants of health. Existing initiatives, 1 9 including the healthiest state initiative, the balancing 1 10 incentive program, the Iowa health and wellness plan created 1 11 pursuant to chapter 249N, and the state innovation models 1 12 initiative, all reflect these consistent goals. Each of 1 13 these programs and initiatives has been formulated to realign 1 14 the health care delivery system to provide whole=person, 1 15 patient=centered and family=centered care while moving toward a 1 16 value and risk=based model of reimbursement. 1 17 2. Legislative involvement and oversight is essential to 1 18 ensure stakeholder input, consumer protection, and quality 1 19 assurance in the transformation of the Medicaid program. A 1 20 transition to a managed care system, especially one that 1 21 affects vulnerable populations so diverse in medical and 1 22 functional needs and that involves such a wide spectrum of 1 23 providers and state agencies, requires intentional planning 1 24 and attention. The state must also provide for appropriate 1 25 and adequate infrastructure, resources, and funding to ensure 1 26 accountability to and compliance with state policy, rules, and 1 27 contract requirements. 1 28 3. Given the challenges presented, a Medicaid 1 29 transformation and oversight commission is created to provide 1 30 a formal venue for guidance and oversight of and stakeholder 1 31 engagement in, the design, development, and implementation of 1 32 Medicaid program transformation. 1 33 4. a. The commission shall include all of the following 1 34 members: 1 35 (1) The co=chairpersons and ranking members of the 2 1 legislative joint appropriations subcommittee on health 2 2 and human services, or members of the joint appropriations 2 3 subcommittee designated by the respective co=chairpersons or 2 4 ranking members. 2 5 (2) The chairpersons and ranking members of the 2 6 human resources committees of the senate and house of 2 7 representatives, or members of the respective committees 2 8 designated by the respective chairpersons or ranking members. 2 9 (3) The chairpersons and ranking members of the 2 10 appropriations committees of the senate and house of 2 11 representatives, or members of the respective committees 2 12 designated by the respective chairpersons or ranking members. 2 13 b. The members of the commission shall receive a per diem as 2 14 provided in section 2.10. 2 15 c. The commission shall meet at least quarterly, but may 2 16 meet as often as necessary. The commission may use sources of 2 17 information deemed appropriate, and the department of human 2 18 services and other agencies of state government shall provide 2 19 information to the commission as requested. The legislative 2 20 services agency shall provide staff support to the commission. 2 21 d. The commission shall select a chairperson, annually, from 2 22 its membership. A majority of the members of the commission 2 23 shall constitute a quorum. 2 24 e. The commission may contract for the services of persons 2 25 who are qualified by education, expertise, or experience to 2 26 advise, consult with, or otherwise assist the commission in the 2 27 performance of its duties. The commission may specifically 2 28 enlist the assistance of entities such as the university of 2 29 Iowa public policy center to provide ongoing evaluation of the 2 30 Medicaid program and to make evidence=based recommendations to 2 31 improve the program. 2 32 5. The commission shall do all of the following: 2 33 a. Provide overall long=term and real=time guidance for the 2 34 Medicaid program including but not limited to: 2 35 (1) Developing a strategic plan to provide a predictable 3 1 guide for transformation prior to any transition. The 3 2 strategic plan shall address health care delivery and payment 3 3 reforms that reflect a holistic, integrated, patient=centered 3 4 and family=centered, primary care=focused, value=based model 3 5 and extend beyond a medical model to address the social 3 6 determinants of health. 3 7 (2) Reviewing, recommending, and approving the design, 3 8 development, and implementation of all initiatives under the 3 9 Medicaid program, and making additional recommendations for 3 10 Medicaid program reform. 3 11 (3) Monitoring progress in obtaining federal approval of 3 12 proposals such as those relating to benefit design, service 3 13 delivery, payment reform, and quality and cost containment 3 14 measures. 3 15 (4) Reviewing other states' models of health care delivery 3 16 and payment reform and specifically those related to Medicaid 3 17 managed care to determine best practices and inform future 3 18 state Medicaid program initiatives. 3 19 (5) Ensuring that at each stage of transformation, existing 3 20 models, provider networks, reimbursement methodologies, 3 21 and performance and quality metrics are integrated into the 3 22 subsequent stage to provide consistency and reliability. 3 23 (6) Ensuring that the state has a clearly articulated 3 24 vision for the Medicaid program, which is reflected in contract 3 25 expectations, oversight, incentives, and penalties under the 3 26 program. 3 27 (7) Assessing state agencies including those involved 3 28 in the Medicaid program, child welfare, aging and disability 3 29 services, and public health to articulate clear roles and 3 30 responsibilities and to promote state program interoperability. 3 31 (a) The commission shall review and make recommendations 3 32 regarding potential integration of various service delivery 3 33 systems including public health, aging and disability services 3 34 agencies, and mental health and disability services regions to 3 35 more efficiently and effectively address consumer needs. 4 1 (b) The commission shall ensure that state agencies provide 4 2 leadership and have the appropriate organizational structures, 4 3 adequate resources and funding, and qualified staff with 4 4 specialized skills, training, and expertise to provide the 4 5 level of expertise and scrutiny required to administer and 4 6 oversee the various transformation initiatives, including those 4 7 related to Medicaid managed care. 4 8 (8) Ensuring that state Medicaid managed care initiatives 4 9 comply with the guidance to states using 1115 demonstrations 4 10 or 1915(b) waivers for managed long=term services and supports 4 11 programs published by the centers for Medicare and Medicaid 4 12 services of the United States department of health and human 4 13 services on May 20, 2013, including those relating to adequate 4 14 planning, stakeholder engagement, enhanced provision of home 4 15 and community=based services, alignment of structures and 4 16 goals, support for beneficiaries, a person=centered process, a 4 17 comprehensive, integrated service package, qualified providers, 4 18 consumer protections, and quality. 4 19 (9) Reviewing the performance under and outcomes of 4 20 contracts including but not limited to those between the 4 21 state and the Iowa Medicaid enterprise and managed care 4 22 organizations, to determine compliance. 4 23 (10) Ensuring that the various Medicaid populations are 4 24 managed at all times within funding limitations and contract 4 25 terms. The commission shall also monitor service delivery 4 26 and utilization to ensure the responsibility for provision of 4 27 services to Medicaid consumers is not shifted to non=Medicaid 4 28 covered services solely to attain savings, and that such 4 29 responsibility is not shifted to mental health and disability 4 30 services regions, local public health agencies, aging and 4 31 disability resource centers, or other entities unless agreement 4 32 to provide, and provision for adequate compensation for, such 4 33 services is agreed to in advance. 4 34 b. Address provider access and workforce adequacy issues. 4 35 (1) As the state moves toward integration of long=term 5 1 services and supports into Medicaid managed care, the 5 2 commission shall provide for a comprehensive review of 5 3 long=term services and supports and make recommendations to 5 4 create a sustainable, person=centered approach that increases 5 5 health and life outcomes, supports maximum independence, 5 6 addresses medical and social needs in a coordinated, integrated 5 7 manner, and provides for sufficient resources including a 5 8 stable, well=qualified workforce. 5 9 (a) The commission shall provide a forum for open and 5 10 constructive dialogue among stakeholders representing 5 11 individuals involved in the delivery and financing of long=term 5 12 services and supports, address the cost and financing of 5 13 long=term services and supports, the coordination of services 5 14 among providers, and the availability of and access to a 5 15 well=qualified workforce, and consider methods to educate 5 16 consumers and enhance engagement of consumers in the broader 5 17 conversation regarding long=term services and supports. 5 18 (b) The commission shall recommend ways to eliminate Iowa's 5 19 institutional bias and come into full compliance with the 5 20 Olmstead decision. 5 21 (2) The commission shall review current and projected 5 22 overall health care workforce availability to determine 5 23 the most efficient utilization of the roles, functions, 5 24 responsibilities, activities, and decision=making capacity 5 25 of health care professionals and make recommendations for 5 26 improvement. The commission shall encourage the use of 5 27 alternative modes of health care delivery, as appropriate. 5 28 (3) The commission shall ensure the linguistic and cultural 5 29 competency of providers and other program facilitators. 5 30 c. Provide for consumer engagement, address consumer 5 31 choice and satisfaction, and provide for consumer appeal and 5 32 grievance procedures. The commission shall provide for input 5 33 from the medical assistance advisory council created in section 5 34 249A.4B, the mental health and disabilities services commission 5 35 created in section 225C.5, the commission on aging created 6 1 in section 231.11, the medical home system advisory council 6 2 created in section 135.159, the bureau of substance abuse of 6 3 the department of public health, and other appropriate entities 6 4 to provide advice to the commission. 6 5 d. Review and make recommendations regarding reimbursement 6 6 and rate setting to ensure adequate compensation for all 6 7 providers of services and supports to the Medicaid population, 6 8 an adequate provider network, and timely access to services for 6 9 consumers. 6 10 e. Define the desired outcomes and the metrics by which 6 11 improvement is determined. The commission shall provide for 6 12 consistency and uniformity of metrics and required outcomes 6 13 across payors and providers to the greatest extent possible. 6 14 f. Ensure that care coordination and case management are 6 15 provided in a patient=centered and family=centered manner that 6 16 requires a knowledge of community supports, a reasonable ratio 6 17 of care coordinators to consumers, standards for frequency 6 18 of contact with the consumer, and specific and adequate 6 19 reimbursement. 6 20 g. Address health information technology and data collection 6 21 and sharing. 6 22 6. The commission shall submit a report of its findings 6 23 and recommendations to the governor and the general assembly 6 24 by January 15, annually. 6 25 Sec. 2. TRANSITION TO MEDICAID MANAGED CARE == 6 26 DIRECTIVES. In order to ensure a seamless transition of 6 27 Medicaid consumers to Medicaid managed care, all of the 6 28 following circumstances shall be considered and all of the 6 29 following conditions shall be met in any design, development, 6 30 or implementation of Medicaid managed care on or after March 6 31 1, 2015: 6 32 1. The state shall engage in a thoughtful and deliberative 6 33 planning process that permits sufficient time to outline a 6 34 clear vision for the program, solicit and consider stakeholder 6 35 input, educate program consumers, assess readiness, and 7 1 develop safeguards and oversight mechanisms to ensure a 7 2 smooth transition to and effective ongoing implementation of 7 3 Medicaid managed care. The movement to Medicaid managed care 7 4 shall retain an emphasis on choice, consumer=driven care and 7 5 services, a community=based infrastructure, and promotion of 7 6 community=based alternatives. The state shall demonstrate 7 7 that systems and processes are in place between state agencies 7 8 to support the populations enrolled in Medicaid managed care 7 9 such as elders, persons with physical, intellectual, and 7 10 developmental disabilities, persons with chronic diseases, and 7 11 persons with mental health or substance abuse issues. 7 12 2. a. Prior to the transition to Medicaid managed care 7 13 of any population, and especially to ensure that high=risk 7 14 populations are provided continuity of care and do not 7 15 experience gaps in coverage or access to care issues, the state 7 16 shall perform a readiness assessment to ensure that managed 7 17 care organizations are in compliance with network adequacy 7 18 requirements, that necessary consumer and provider outreach and 7 19 education has been conducted, and that programmatic gaps have 7 20 been identified prior to the system becoming operational. 7 21 b. A managed care contract shall include a provision 7 22 for continuity and coordination of care for a consumer 7 23 transitioning to managed care, including maintaining existing 7 24 provider=consumer relationships and honoring the amount and 7 25 duration of an individual's authorized services under an 7 26 existing service plan, based on individual assessment and 7 27 needs. In the initial transition of a consumer to Medicaid 7 28 managed care, to ensure the least amount of disruption, managed 7 29 care organizations shall provide, at a minimum, a one=year 7 30 transition of care period for all provider types, regardless of 7 31 network status with an individual managed care organization. 7 32 c. The state shall ensure that if an individual is 7 33 auto=enrolled in a Medicaid managed care plan, there are 7 34 sufficient staff and safeguards available to ensure continuity 7 35 of care for the consumer through the consumer's existing 8 1 provider. 8 2 d. The state shall administratively credential existing 8 3 Medicaid providers, rather than requiring such providers to 8 4 complete a new credentialing process, to ensure a seamless 8 5 transition to the new managed care system and to ensure rapid 8 6 development of managed care provider networks. 8 7 e. The state shall retain external managed care experts to 8 8 guide patient transition, system implementation, and oversight 8 9 until the department of human services is able to develop the 8 10 internal staff capacity to confidently operate independently. 8 11 Such external experts shall be selected through a request for 8 12 proposals process and the state shall ensure that such experts 8 13 are not affiliated with any of the managed care organizations 8 14 selected in order to provide unbiased and appropriate guidance. 8 15 3. a. The state shall establish a specific, enforceable 8 16 process to ensure managed care organizations grievance and 8 17 appeals procedures are fully accessible to patients regardless 8 18 of physical, intellectual, behavioral, or sensory barriers. 8 19 b. Managed care contracts shall include consumer 8 20 protections including a statement of consumer rights and 8 21 responsibilities, a critical incident management system with 8 22 safeguards to prevent abuse, neglect, and exploitation, and 8 23 fair hearing protections including the continuation of services 8 24 during an appeal. 8 25 c. Managed care organization contracts shall include 8 26 provider appeals and grievance procedures that in part allow a 8 27 provider to file a grievance independently but on behalf of a 8 28 member and to appeal claims denials which, if determined to be 8 29 based on claims for medically necessary services whether or not 8 30 denied on an administrative basis, shall receive appropriate 8 31 payment. 8 32 4. a. The state shall utilize public forums, public input 8 33 surveys, stakeholder workgroup sessions, and other effective 8 34 formal channels for stakeholder engagement in the design, 8 35 development, and implementation of Medicaid managed care. The 9 1 state shall utilize the medical assistance advisory council 9 2 established pursuant to section 249A.4B to provide a forum 9 3 for oversight of managed care organizations and to advise the 9 4 department regarding systemic issues identified by the council. 9 5 b. Managed care organizations shall maintain stakeholder 9 6 panels comprised of an equal number of consumers and providers 9 7 in place at least thirty days prior to the transition to 9 8 managed care. Managed care organizations shall provide for 9 9 separate provider=specific panels to address detailed payment 9 10 and claims issues and grievance and appeals processes. 9 11 5. a. The state shall ensure that a managed care 9 12 organization develops and maintains a network of qualified 9 13 providers who meet state licensing, credentialing, and 9 14 certification requirements, as applicable, which network shall 9 15 be sufficient to provide adequate access to all services 9 16 covered under the managed care contract. The state shall 9 17 ensure that managed care organizations incorporate existing and 9 18 traditional providers, including but not limited to those that 9 19 comprise the Iowa collaborative safety net provider network 9 20 created in section 135.153. 9 21 b. Managed care contracts shall specify provider network 9 22 composition and access requirements including continuity of 9 23 care provisions and rules for when and how consumers may 9 24 access out=of=network providers. Managed care plans shall 9 25 provide reports of compliance with state network composition 9 26 and access standards and the state shall include financial 9 27 incentives and disincentives as management tools to support 9 28 state expectations. 9 29 c. The state shall review managed care organization 9 30 credentialing processes to provide consistency across such 9 31 organizations and to simplify and streamline the credentialing 9 32 process. 9 33 d. The state shall ensure that management of care for the 9 34 population served is consumer=driven, patient=focused and 9 35 family=focused, and provider=led. 10 1 e. The state shall monitor and enforce access standards 10 2 to ensure that consumers are able to access appropriate care 10 3 as close to their own homes as possible. The state shall 10 4 review, at least quarterly, network adequacy compliance and 10 5 require the dissemination of easily accessible and updated 10 6 provider directories to ensure consumers have the most accurate 10 7 information possible regarding the number, location, type, and 10 8 current capacity of providers contracted with the individual 10 9 managed care organization. The state shall ensure that 10 10 noncompliance results in swift corrective action. 10 11 f. The state shall require managed care plans to remove 10 12 administrative barriers to, provide reimbursement for, 10 13 and utilize emerging technologies such as e=health, mobile 10 14 technologies, and telehealth in health care delivery in a 10 15 medically appropriate manner in order to expand access to 10 16 services and extend the reach of approved provider networks 10 17 into rural and underserved areas of the state. Reimbursement 10 18 for telehealth shall be at the same rate as in=person services. 10 19 Reimbursable activities shall include store and forward 10 20 consultation, direct=to=consumer virtual care, telehealth 10 21 visits, home=based monitoring, and telehealth monitoring in 10 22 long=term care facilities. 10 23 g. The state shall require managed care organizations to 10 24 implement tools and strategies that support community=level 10 25 system integration between acute care, long=term services and 10 26 supports, and community=level agencies and organizations to 10 27 further population health goals. 10 28 6. a. (1) The state shall require managed care 10 29 organizations to align economic incentives, delivery system 10 30 reform, and performance and outcome metrics with those of the 10 31 state innovation models initiative and Medicaid accountable 10 32 care organizations. 10 33 (2) The state shall develop a common, uniform set of 10 34 process, quality, and consumer satisfaction measures across 10 35 all Medicaid payors and providers that align with those 11 1 developed through the state innovation models initiative and 11 2 shall ensure that such measures are expanded and adjusted to 11 3 address additional populations and to meet population health 11 4 objectives. Measures considered may include but are not 11 5 limited to those related to consumer education, transition 11 6 to and ongoing implementation of managed care, monitoring 11 7 and oversight, consumer input and rights, network adequacy 11 8 and access to care including services that address social 11 9 determinants of health, the provision of preventive services 11 10 and supports as well as those that address chronic conditions, 11 11 continuity of care, long=term services and supports, provider 11 12 standards, and evaluation and quality measures. 11 13 (3) Any quality data collected regarding provider 11 14 performance shall be shared with providers for review and input 11 15 prior to dissemination to consumers. 11 16 b. Managed care contracts shall include long=term 11 17 performance goals that reward success in achieving population 11 18 health goals such as improved community health metrics. 11 19 c. The state shall require consistency and uniformity 11 20 of processes and forms across all managed care organizations 11 21 including but not limited to the use of uniform cost and 11 22 quality reporting and uniform prior authorization procedures. 11 23 7. The state shall require the provision of independent 11 24 choice counseling, education, functional assessment, and 11 25 enrollment and disenrollment from a managed care plan by 11 26 an entity free of conflicts. The state shall ensure an 11 27 independent advocate is available to assist consumers in 11 28 navigating the Medicaid managed care landscape, understanding 11 29 their rights, responsibilities, choices, and opportunities, 11 30 and helping to resolve any problems that arise between the 11 31 consumer and the managed care organization. Unless such an 11 32 entity declines, as applicable to the population of consumers, 11 33 the aging and disability resource centers and the long=term 11 34 care ombudsman shall provide such independent, conflict=free 11 35 services in an accessible, ongoing, and consumer=friendly 12 1 manner, and shall be provided adequate resources and 12 2 reimbursement for provision of such services. 12 3 7A. a. Managed care organization contracts shall 12 4 specifically and appropriately address the unique needs of 12 5 children and children's health care delivery. 12 6 b. Managed care organizations shall maintain child health 12 7 panels that include representatives of child health, welfare, 12 8 policy, and advocacy organizations in the state that address 12 9 child health and child well=being. 12 10 c. Managed care organization contracts that apply 12 11 to children's health care delivery shall address early 12 12 intervention and prevention strategies, the provision of a 12 13 child health delivery infrastructure for children with special 12 14 health care needs, utilization of current standards and 12 15 guidelines for children's health care and pediatric=specific 12 16 screening and assessment tools, the inclusion of pediatric 12 17 specialty providers in the provider network, and the 12 18 utilization of health homes for children and youth with special 12 19 health care needs including intense care coordination and 12 20 family support and access to a professional family=to=family 12 21 support system. 12 22 d. Managed care organization contracts that apply 12 23 to children's health care delivery shall utilize 12 24 pediatric=specific quality measures, which shall align 12 25 with existing pediatric=specific measures as determined in 12 26 consultation with the child health panel. 12 27 8. The state shall require the use of a uniform, 12 28 standardized, person=centered, and state=approved instruments 12 29 to assess a consumer's physical, psychosocial, and functional 12 30 needs, including current health status and treatment needs; 12 31 social, employment, and transportation needs and preferences; 12 32 personal goals; consumer and caregiver preferences for 12 33 care; back=up plans for situations in which caregivers are 12 34 unavailable; and informal networks. The state shall approve a 12 35 pediatric=specific assessment tool and quality measures. The 13 1 information collected from these assessments shall be used to 13 2 identify health risks and social determinants of health that 13 3 impact health outcomes. Plans and providers shall use this 13 4 data in care coordination and interventions to improve patient 13 5 outcomes and to drive program designs that improve the health 13 6 of the population. Managed care organizations shall share 13 7 aggregate assessment data for consumers with providers on a 13 8 routine basis. 13 9 9. The state shall establish guidelines for care 13 10 coordination across managed care organizations to ease 13 11 administrative burdens on providers and help streamline 13 12 access to care. Coordinated care shall utilize the team=based 13 13 care model by connecting a Medicaid consumer to a single 13 14 primary care provider. The state shall require managed care 13 15 organizations to coordinate data sharing and analytics across 13 16 providers to facilitate care coordination. A managed care plan 13 17 shall provide for identification of the care coordination needs 13 18 of a consumer including those related to social determinants of 13 19 health, ensure that appropriate care coordination services are 13 20 provided, and provide evidence on an ongoing basis to the state 13 21 that both have occurred. 13 22 10. The state shall review and integrate the activities of 13 23 state agencies, including those agencies with public health, 13 24 child welfare, aging and disabilities, and ombudsman functions 13 25 to ensure there is no wrong door for consumers to access the 13 26 medical and social services and supports necessary for improved 13 27 outcomes. Managed care organizations shall provide or ensure 13 28 that consumers are connected with or referred to providers 13 29 and services to meet social determinants of health, even if 13 30 provision of services is outside their provider network. 13 31 Managed care contracts shall encourage partnerships between 13 32 managed care organizations and local public health agencies, 13 33 aging and disability resource centers, child welfare agencies, 13 34 mental health and disability services regions, and others to 13 35 address the holistic needs of the consumer and shall provide 14 1 for adequate reimbursement for such services. 14 2 11. a. Managed care plans shall include policies, plans, 14 3 and procedures to prepare consumers for transitions between 14 4 care settings to improve the quality of care for all consumers, 14 5 reduce avoidable rehospitalizations, and allow individuals to 14 6 live and receive services in the setting of their choice. 14 7 b. The state shall require managed care organizations 14 8 to have in place nursing facility diversion programs. The 14 9 state shall provide for the use of incentives in managed care 14 10 contracts for transition of consumers from a nursing facility 14 11 to home and community=based services. 14 12 12. The state shall ensure a sufficient and sustainable 14 13 state infrastructure for monitoring managed care organizations. 14 14 There shall be sufficient resources for the state to evaluate 14 15 contractually required quality reports and financial reports, 14 16 evaluate the impact or effectiveness of incentive programs, 14 17 conduct quality=focused audits, provide quality=related 14 18 technical assistance, validate that managed care organization 14 19 corrective actions have been implemented, analyze quality 14 20 findings and develop reports to assess quality trends and 14 21 to identify areas for improvement, develop, implement, and 14 22 evaluate performance improvement projects, solicit and analyze 14 23 consumer feedback, and investigate and follow up on critical 14 24 incident events. 14 25 13. Managed care contracts shall require that a portion 14 26 of the savings achieved by a managed care organization be 14 27 reinvested in innovations and longer=term community investments 14 28 to address population health, infrastructure, the healthcare 14 29 workforce, and improved service delivery and capacity. 14 30 14. a. The state shall ensure that savings achieved 14 31 through Medicaid managed care does not come at the expense 14 32 of further reduction in already inadequate provider rates. 14 33 The state shall ensure that managed care organizations use 14 34 reasonable reimbursement standards for all provider types and 14 35 compensate providers for covered services at not less than 15 1 current Medicaid fee=for=service levels, as determined in 15 2 conjunction with actuarially sound rate setting procedures. 15 3 Such reimbursement shall extend for the entire duration of a 15 4 managed care organization's contract. 15 5 b. The state shall address rate setting and reimbursement 15 6 of the entire scope of services provided under the Medicaid 15 7 program to ensure the adequacy of the provider network and to 15 8 ensure that providers that contribute to the holistic health 15 9 of the consumer, whether inside or outside of the provider 15 10 network, are compensated for their services. 15 11 c. The state shall ensure that managed care organizations do 15 12 not arbitrarily deny coverage for medically necessary services 15 13 solely based on financial reasons. 15 14 15. a. In order to provide adequate access to care for 15 15 vulnerable Iowans, managed care organizations shall extend 15 16 nonemergency transportation services to all consumers. 15 17 b. The state shall ensure that dental coverage, if not 15 18 integrated into an overall managed care contract, is provided 15 19 and is part of the overall integrated coverage for physical, 15 20 behavioral, and long=term services and supports provided to a 15 21 Medicaid consumer. 15 22 c. The state shall ensure that the existing formulary for 15 23 pharmacy benefits under the Medicaid state plan is honored and 15 24 continued. 15 25 d. Managed care plans shall ensure consumers receive 15 26 services and supports in the amount, duration, scope, and 15 27 manner as identified through the applicable person=centered 15 28 assessment and service planning process. 15 29 e. The state shall ensure that for those populations 15 30 for whom Medicaid home and community=based services waiver 15 31 services have been historically provided, managed care 15 32 organizations address with specific plans the expansion, 15 33 support, reinvestment of savings in, and adequate reimbursement 15 34 of community=based services and supports. 15 35 16. a. The state shall utilize the application of 16 1 liquidated damages in contracts to be paid from moneys other 16 2 than those paid by the state to hold managed care organizations 16 3 accountable regarding such provisions as timely claims 16 4 processing and claims payment accuracy, compliance with 16 5 licensure and background check requirements, timely provision 16 6 of an approved service, continuation of benefits pending 16 7 appeal, timely development of a plan of care, initiation 16 8 of long=term services and supports, and completion of care 16 9 coordination contacts. 16 10 b. The state shall review and approve or deny approval 16 11 for contract amendments on an ongoing basis to provide for 16 12 continuous improvement in Medicaid managed care. 16 13 c. Medicaid managed care organization contracts shall 16 14 include sanctions for failure to comply with the terms of 16 15 a contract, including failure relating to performance or 16 16 deliverables including meeting of performance and outcomes 16 17 measures. Such sanctions may include but are not limited to 16 18 assessment of a penalty or assessment of liquidated damages or 16 19 other monetary remedies. 16 20 Sec. 3. EFFECTIVE UPON ENACTMENT. This Act, being deemed of 16 21 immediate importance, takes effect upon enactment. 16 22 EXPLANATION 16 23 The inclusion of this explanation does not constitute agreement with 16 24 the explanation's substance by the members of the general assembly. 16 25 This bill relates to Medicaid program transformation. 16 26 The bill establishes the Medicaid transformation and 16 27 oversight commission, to provide for legislative involvement 16 28 and oversight and ensure stakeholder input, consumer 16 29 protection, and quality assurance in the transformation of the 16 30 Medicaid program. The membership of the commission consists 16 31 of the co=chairpersons and ranking members of the legislative 16 32 joint appropriations subcommittee on health and human services, 16 33 or a member of the joint appropriations subcommittee designated 16 34 by the respective co=chairperson or ranking member; the 16 35 chairpersons and ranking members of the human resources 17 1 committees of the senate and house of representatives, or a 17 2 member of the respective committee designated by the respective 17 3 chairperson or ranking member; and the chairpersons and 17 4 ranking members of the appropriations committees of the senate 17 5 and house of representatives, or a member of the respective 17 6 committee designated by the respective chairperson or ranking 17 7 member. The bill provides that the members are to receive 17 8 a per diem, and that the commission shall meet at least 17 9 quarterly, but may meet as necessary. The commission may use 17 10 sources of information deemed appropriate, and the department 17 11 of human services and other agencies of state government are 17 12 required to provide information to the commission as requested. 17 13 The legislative services agency will provide staff support to 17 14 the commission. The commission is to select a chairperson, 17 15 annually, from its membership and a majority of the members 17 16 of the commission constitute a quorum. The bill authorizes 17 17 the commission to contract for the services of persons who are 17 18 qualified by education, expertise, or experience to advise, 17 19 consult with, or otherwise assist the commission in the 17 20 performance of its duties, and provides that the commission 17 21 may specifically enlist the assistance of entities such as the 17 22 university of Iowa public policy center to provide ongoing 17 23 evaluation of the Medicaid program and to make evidence=based 17 24 recommendations to improve the program. 17 25 The bill specifies the duties of the commission including: 17 26 to provide overall long=term and real=time guidance for the 17 27 Medicaid program, addressing provider access and workforce 17 28 adequacy, providing for consumer engagement, addressing 17 29 consumer choice and satisfaction, and providing for consumer 17 30 appeal and grievance procedures; reviewing and making 17 31 recommendations regarding reimbursement and rate setting to 17 32 ensure adequate compensation for all providers of services 17 33 and supports to the Medicaid population, an adequate provider 17 34 network, and timely access to services for consumers; defining 17 35 the desired outcomes and the metrics by which improvement is 18 1 determined; ensuring that care coordination and case management 18 2 are provided in a patient=centered manner; and addressing 18 3 health information technology and data collection and sharing. 18 4 The commission is required to submit a report of findings and 18 5 recommendations to the governor and the general assembly by 18 6 January 15, annually. 18 7 The bill also specifies directives for the transition to 18 8 Medicaid managed care. The directives relate to overall 18 9 policy and planning, transition of Medicaid members to 18 10 managed care, appeals and grievance procedures, consumer 18 11 protections, stakeholder input, provider networks and access, 18 12 uniform processes, conflict=free consumer choice, education, 18 13 enrollment and disenrollment, care coordination, state agency 18 14 readiness and infrastructure, the use of savings by managed 18 15 care organizations, health care delivery alternatives, 18 16 required benefits, metrics and outcomes, and penalties for 18 17 noncompliance. LSB 2591SV (3) 86 pf/nh